Hi, I'm

Ethan Shifrin

High school senior in White Plains, NY who likes fixing things — founder of the WPHS Tech Help Desk, camp IT assistant, and technology tutor.

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Ethan Shifrin

White Plains, NY

01. About

I'm a senior at White Plains High School with a 4.0 GPA and a habit of being the person people call when technology breaks. I started my school's first student-run tech help desk, spent my summers doing IT support at a day camp, and volunteer teaching older adults how to use their phones and tablets.

Whether it's a jammed printer, a confusing settings menu, or a checkout line during the Sunday rush, I like taking something frustrating and making it work — calmly, quickly, and in a way the person in front of me actually understands.

02. The Tech Help Desk

WPHS Tech Help Desk

The thing I'm proudest of: I founded the WPHS Tech Help Desk — White Plains High School's first student-run technology support service.

Students and teachers were losing class time to everyday tech problems — iPads that wouldn't connect, accounts that wouldn't log in, projectors that wouldn't project. So I pitched a fix: a help desk staffed by students, for students and staff. I founded it, recruited and led the team, and built it into a service the school actually relies on.

  • Founded and lead the school's first peer technology support service
  • Support both students and staff with hardware, software, and account issues
  • Turned a recurring classroom problem into a working, ongoing program

03. Experience

IT Assistant

Breezemont Day Camp · Armonk, NY

Jun 2023 – Aug 2026

  • Installed and troubleshot computer hardware and software for office staff and camp operations
  • Provided timely, reliable IT support to staff across the camp
  • Organized and maintained the IT equipment inventory to improve tracking and accessibility

Technology Tutor volunteer

Brightview Senior Living · Harrison, NY

Dec 2025 – present

  • Tutor seniors on smartphones, tablets, email, and video calls in weekly sessions
  • Create clear, easy-to-follow guides that support independent technology use
  • Troubleshoot common device issues during small-group sessions

Front End Team Member

Wegmans Food Markets · Harrison, NY

Jul 2024 – present

  • Provide friendly, efficient customer service at checkout and self-checkout during high-volume shifts
  • Operate registers and electronic payment systems accurately, dozens of transactions per shift
  • Deliver curbside orders and help customers with purchases, item location, and loyalty enrollment

04. Education & Skills

White Plains High School

White Plains, NY · Senior

  • 4.0 GPA — High Honor Roll every year since 6th grade
  • National Honor Society member
  • Co-Vice President, Key Club — supporting school-wide initiatives
  • Founder & leader, WPHS Tech Help Desk

Skills

Technical

IT Support Troubleshooting Device Setup

Professional

Customer Service Leadership Teamwork & Flexibility Organization

Languages

English — native Spanish — limited working

05. Contact

Want to reach me about a job, a program, or just something tech? Send a message here and it goes straight to my inbox.

You can also email me directly or find me on LinkedIn.